989bd Privacy Policy

Introduction and Applicability

989bd ("we", "our", or "platform") is an online gaming platform operated for players in Bangladesh. We give the highest priority to your privacy. This privacy policy ("policy") describes what information we collect, how we use that information, and how we keep it secure when you visit the 989bd website (https://989bd.cam) or use our services.

This policy applies to all services, applications, and digital platforms associated with 989bd. By using our services, you are considered to have fully accepted the terms described in this privacy policy. If you do not agree with any part of this policy, please refrain from using our services.

We believe that transparency is the foundation of building trust with our users. 989bd always strives to handle your personal information responsibly and to respect your right to privacy.

What Information We Collect

989bd collects various types of information in order to provide its services properly. A detailed description of the information collected is given below.

2.1 Registration and Account Information

When you create an account on 989bd, we collect the following information:

• Full name and username
• Email address and contact details
• Date of birth (for age verification — to confirm 21+)
• National ID card or passport number (where identity verification is required)
• Residential address
• Payment method details (bKash, Nagad, Rocket, Upay, bank details)

2.2 Transaction-Related Information

Keeping records of financial transactions is part of our legal obligation. This includes:

• Deposit and withdrawal amounts and dates
• Payment method details
• Transaction reference numbers
• History of bonus and promotion claims

2.3 Gaming Activity Information

To improve your gaming experience and ensure responsible gaming, we collect:

• Game play history and session duration
• Bet amounts and win/loss information
• Preferred games and categories
• Time and extent of activity on the platform

2.4 Technical Information

Information automatically collected to improve the security and performance of our services:

• IP address and device information
• Browser type and version
• Operating system information
• Site usage patterns and page visit information
• Cookies and local storage data
• Referrer URL and traffic source

Purpose of Information Use

989bd uses your collected information only for legitimate and specific purposes. The main purposes for which we use information are described below:

3.1 Service Delivery and Operations

• Creating and managing accounts
• Processing financial transactions (bKash, Nagad, Rocket, Upay, bank transfer)
• Providing gaming services without interruption
• Managing bonuses and promotions
• Providing customer support

3.2 Security and Fraud Prevention

• Completing identity verification and KYC (Know Your Customer) processes
• Detecting and preventing suspicious transactions
• Ensuring account security
• Preventing illegal activity

3.3 Service Improvement

• Analyzing and improving platform performance
• Developing new games and features
• Personalizing user experience
• Identifying and resolving technical issues

3.4 Communication and Marketing

• Sending important account-related notifications
• Providing information about new promotions and bonuses (subject to your consent)
• Notifying you about changes to services

Information Sharing and Disclosure

989bd never sells your personal information to third parties. However, in certain circumstances we may share information with the following parties:

4.1 Payment Processors

To complete financial transactions, we share necessary information with bKash, Nagad, Rocket, Upay, and approved banking institutions. This information sharing is conducted under strict security protocols.

4.2 Technology Service Providers

We use the services of various technology providers to operate our platform. All such partners operate under strict confidentiality agreements and may use your information only for specified purposes.

4.3 Legal Obligations

In the following circumstances we may be legally required to disclose information:

• To respond to lawful requests from government or regulatory authorities
• To comply with court orders or legal directives
• To comply with anti-money laundering (AML) regulations
• To assist in the investigation of fraud or illegal activity

Cookies and Tracking Technologies

989bd uses various types of cookies and similar tracking technologies that make your browsing experience more enhanced and personalized.

5.1 Types of Cookies

• Essential Cookies: Required for the core functionality of the site. Used for maintaining login sessions, security verification, and similar tasks.
• Performance Cookies: Used to analyze and improve site performance. This includes page loading speed and error detection.
• Functionality Cookies: Help remember your preferences (such as language and game settings).
• Marketing Cookies: Used to display relevant promotions and offers. You have the option to disable these cookies.

5.2 Cookie Controls

You can control or disable cookies by changing your browser settings. However, disabling essential cookies may disrupt some core functionality of the site and you may not be able to log in to your account.

Data Security Measures

989bd follows industry-standard best technologies and practices to protect your personal information. Our security framework consists of the following layers:

6.1 Technical Protection

• All data transfers secured by SSL/TLS encryption
• Sensitive information stored with 256-bit AES encryption
• Two-Factor Authentication facility
• Firewall and intrusion detection system
• Regular security audits and vulnerability assessments

6.2 Organizational Protection

• Access to information restricted to authorized personnel only
• Regular privacy and security training for staff
• Rapid response plan in the event of a data breach
• Strict confidentiality agreements with third-party partners

Data Retention Period

989bd retains your information only for as long as necessary. The retention period depends on the type of information and legal obligations.

7.1 Active Account Data

While your account is active, we retain all information necessary to provide our services. After account closure, we manage your data in accordance with the following policy.

7.2 Legal Retention Requirements

• Financial transaction records: Minimum 5 years after account closure (legal obligation)
• KYC documents: Minimum 5 years after account closure
• Communication records (support tickets): 2 years
• Gaming activity logs: 1–3 years
• Technical logs: 6 months to 1 year

7.3 Data Deletion Requests

You may contact us to request deletion of data retained beyond legal obligations. However, some data must be retained by law due to anti-money laundering regulations and other legal requirements.

Your Privacy Rights

989bd fully respects your rights over your personal information. Your main rights are described below:

To exercise these rights, please contact our support team. We will respond within 30 days of receiving your request.

Protection of Minors

989bd strictly follows its policy on protecting minors. Our services are intended only for individuals aged 21 or older.

We do not knowingly collect personal information from anyone under the age of 21. We conduct an age verification process at the time of registration. If we are informed or suspect that a user is under 21 years of age, we will immediately suspend their account and delete any collected information.

Third-Party Services

The 989bd platform may include third-party services such as game providers (e.g. PG Soft, Pragmatic Play, JILI, Spribe) and payment processors.

These third-party services have their own privacy policies. 989bd is not responsible for the privacy practices of these third parties. We recommend that you review the privacy policies of these services separately.

However, we ensure that all third-party partners integrated into our platform maintain appropriate standards for protecting your data, and our agreements with them include clear data protection terms.

Changes to the Privacy Policy

989bd may update this privacy policy from time to time. Changes may be due to changes in business practices, legal obligations, or technical improvements.

For significant changes, we will notify you in the following ways:

• Sending a notification to your registered email address
• Displaying a special notice on the platform
• Updating the "Last Updated" date at the top of this page

Continued use of 989bd after any changes will be considered acceptance of the updated policy terms. We recommend that you review this page regularly.

Contact Us

Contact us for any privacy-related questions, concerns, or requests. Our support team is available in Bengali seven days a week, twenty-four hours a day.