989bd Terms and Conditions
Please read these terms carefully before using our platform. By registering with 989bd, you are agreeing to all of these terms.
Table of Contents
- 1. General Provisions and Definitions
- 2. Account Registration and Eligibility
- 3. Account Security and Responsibility
- 4. Deposit and Withdrawal Policy
- 5. Bonuses and Promotional Offers
- 6. Gaming Rules and Prohibited Conduct
- 7. Responsible Gaming
- 8. Intellectual Property and Ownership
- 9. Limitation of Liability
- 10. Service Changes and Termination
- 11. Account Suspension and Closure
- 12. Dispute Resolution
- 13. Privacy
- 14. Changes to Terms
- — Contact
Important Notice: These terms and conditions ("Terms") form a legal agreement between the authority operating the 989bd platform ("we", "989bd") and the user ("you", "player"). By using the 989bd website or services, you will be considered to have accepted all provisions of these Terms. If you do not agree with any part of these Terms, please refrain from using our platform.
These terms apply to users located in Bangladesh. 989bd is a safe and reliable online gaming platform operated for players in Bangladesh. All use of our services must follow the terms set out below.
General Provisions and Definitions
The following terms used in these conditions carry the meanings described below:
1.1 Platform
"Platform" refers to the 989bd website, mobile site, and all related services and content.
1.2 User / Player
"User" or "Player" refers to any person who holds a registered account on the 989bd platform and uses our services.
1.3 Games and Bets
"Game" refers to any online casino game, slots, live casino, sports betting, and other gaming products available on the 989bd platform.
1.4 Real Money
"Real Money" refers to funds deposited on the platform in Bangladeshi Taka (BDT) or any other currency, used to play games.
1.5 Wagering Requirement
"Wagering Requirement" refers to the condition of spending a specified amount in bets before bonus or promotional funds can be withdrawn.
1.6 General Provisions
- 989bd reserves the right to change these terms at any time, and any changes will be published on the website.
- If any part of these terms is found to be legally unenforceable, the remaining parts will continue to apply.
- The Bengali version of our terms will take precedence.
- 989bd reserves the right to change the duration or conditions of its services at any time and for any reason.
Account Registration and Eligibility
2.1 Age Requirement
To open an account and play on the 989bd platform, you must be at least 21 (twenty-one) years of age. Use of the platform by anyone under this age is strictly prohibited.
Warning: Minors are not permitted to use our platform. If registration is completed using false information, the account will be permanently closed and any deposited funds may be forfeited.
2.2 Registration Terms
- Each user may open only one account. Opening multiple accounts is strictly prohibited.
- At the time of registration, you must provide accurate and truthful information — full name, date of birth, and email address.
- 989bd may request necessary documents at any time to verify the information provided.
- The account is for the personal use of the registered individual only. Operating an account on behalf of a third party is prohibited.
- Only your own funds may be used in your account — funds belonging to a third party may not be used.
2.3 Identity Verification (KYC)
To ensure security, 989bd may verify your identity when required. This process may involve submitting a national identity card, passport, or other documents. Withdrawals may be held pending until verification is complete.
Account Security and Responsibility
3.1 Password Protection
It is your responsibility to keep your 989bd account password completely confidential. You are requested not to share your password with anyone. If you notice any unauthorized access or suspicious activity on your account, please notify our support team immediately.
3.2 Account Responsibility
- You are solely responsible for all activity conducted from your account.
- You are also responsible for any activity carried out by a third party while logged into your account.
- 989bd will never ask for your password or payment details via email or message.
- If you receive a phishing or fraudulent message, please report it to [email protected].
3.3 Updating Contact Information
If your email address or other contact details change, please update them in your 989bd account immediately. Without accurate information, we may be unable to deliver important notifications.
Deposit and Withdrawal Policy
4.1 Deposit Terms
The following payment methods may be used to deposit funds on the 989bd platform:
- bKash
- Nagad
- Rocket
- Upay
- Bank Transfer
Minimum deposit: The minimum deposit amount for each method is ৳300. The minimum withdrawal amount is ৳500.
4.2 Withdrawal Terms
- To request a withdrawal, you must have a sufficient balance in your account.
- Processing a withdrawal request generally takes between 15 minutes and 2 hours.
- Withdrawals may be held pending until identity verification is complete.
- Deposits and withdrawals must be made using the same method.
- If money laundering or fraud is suspected, 989bd reserves the right to suspend the withdrawal and conduct an investigation.
4.3 Currency
All transactions on the 989bd platform are conducted in Bangladeshi Taka (BDT/৳). If a transaction is made in a foreign currency, a conversion rate may apply.
4.4 Prohibited Transactions
Prohibited: Deposits or withdrawals using a third party's bank account or payment method are strictly prohibited. If any such activity is detected, the account will be suspended immediately.
Bonuses and Promotional Offers
5.1 Welcome Bonus
989bd offers new players a 200% welcome bonus on their first deposit, up to a maximum of ৳15,000. The following conditions must be met to receive this bonus:
- The wagering requirement to unlock the bonus is 10 times (10x) — meaning you must place bets totalling 10 times the bonus amount.
- The welcome bonus applies to the first deposit only.
- The bonus may only be used on eligible games.
- The time limit for using the bonus will be shown in your account.
- Withdrawals from the bonus are not permitted until the wagering requirement has been met.
5.2 Other Promotional Offers
From time to time, 989bd offers various promotions, cashback, free spins, and other rewards. The specific terms for each offer will be stated on the relevant promotional page.
5.3 VIP Program
The 989bd VIP program has four tiers:
- Bronze: Up to 0.2% weekly cashback.
- Silver: Up to 0.4% weekly cashback.
- Gold: Up to 0.6% weekly cashback.
- Platinum: Up to 0.8% weekly cashback.
Reaching a higher tier depends on the player's activity and participation. Full details of VIP tiers are published separately.
5.4 Bonus Abuse
Warning: In cases of bonus abuse, fraudulent activity, or breach of terms, 989bd reserves the right to cancel bonuses and suspend the account.
Gaming Rules and Prohibited Conduct
6.1 Fair Gaming Conduct
All players on the 989bd platform are expected to play with honesty and integrity. All games are conducted fairly and transparently, and fair play is ensured.
6.2 Prohibited Activities
The following activities are strictly prohibited:
- Attempting to hack or manipulate game software, algorithms, or the random number generator (RNG).
- Using bots, automation software, or other artificial means to play.
- Using multiple accounts to take advantage of bonuses.
- Conducting money laundering or illegal financial activity.
- Harassing, deceiving, or intimidating other players.
- Attempting to breach the platform's security systems.
- Misusing the live chat or support service.
- Theft or unauthorized use of 989bd's assets or information.
6.3 Technical Errors
989bd reserves the right to void any funds or rewards that were incorrectly credited due to a technical error or system issue. In such situations, 989bd will investigate and make a decision.
Responsible Gaming
7.1 Our Commitment
989bd places the highest importance on responsible gaming. We want our platform to remain entertaining and safe. Gambling should never be seen as a source of income, but rather as a form of entertainment.
7.2 Self-Control Tools
You can use the following tools to manage your gaming behavior:
- Setting deposit limits (daily/weekly/monthly).
- Temporarily or permanently suspending your account.
- Excluding yourself from promotional communications.
- Enabling reality checks — limiting continuous play time.
Support: If you notice any signs of gaming addiction, please contact us. Our 24/7 support team is always ready to help in Bengali. Visit our Responsible Gaming page to learn more.
7.3 Age Verification
If 989bd suspects that an account belongs to someone under the age of 21, it may request proof of age at any time and keep the account suspended until verification is complete.
Intellectual Property & Ownership
8.1 Intellectual Property Rights
All content displayed on the 989bd platform — including logos, designs, text, graphics, software, and other elements — is the intellectual property of us or our licensors. These are protected under copyright law.
8.2 Unauthorized Use Prohibited
- Using our logos, brand name, or any other intellectual property assets without permission is prohibited.
- Reproducing, distributing, or modifying the content of our platform is prohibited.
- Scraping or collecting any part of our website through automated means is prohibited.
8.3 Limited License
You are granted a limited license to use the 989bd platform for personal and non-commercial purposes. This license is non-transferable and may be revoked at any time.
Limitation of Liability
9.1 Service Warranty
989bd operates its platform on an "as is" basis. We cannot guarantee uninterrupted, error-free, or secure service. The service may be temporarily unavailable due to technical maintenance or unforeseen circumstances.
9.2 Limitation of Damages
989bd will not be liable for any direct, indirect, or incidental damages resulting from the use of the platform, including financial loss, data loss, or business loss. Gaming is inherently uncertain and the player bears the risk of losing any funds they have deposited.
9.3 Third-Party Content
We bear limited responsibility for the content and service quality of game providers operating on the 989bd platform (such as PG Soft, Pragmatic Play, JILI, Spribe).
Service Changes & Termination
10.1 Service Changes
989bd reserves the right to modify, discontinue, or restrict any part of its services, website, or platform at any time, with or without prior notice.
10.2 Maintenance Breaks
Scheduled maintenance breaks may be taken to ensure the security and performance of the platform. During this time, the service may be temporarily unavailable, and advance notice will be provided where possible.
10.3 Platform Closure
If 989bd's platform is permanently shut down for any reason, steps will be taken to return the balance remaining in players' accounts.
Account Suspension & Termination
11.1 Grounds for Suspension
989bd may suspend or terminate your account in the following circumstances:
- Violation of any provision of these terms and conditions.
- Providing false or misleading information.
- Conducting fraudulent activity from the account.
- Suspicion of money laundering or illegal financial activity.
- Operating multiple accounts.
- Bonus abuse or attempting to manipulate the system.
- If proven to be under the age of 21.
11.2 Voluntary Account Closure
If you wish to close your account yourself, please contact our support team. Any current balance must be withdrawn before the account is closed.
11.3 Consequences of Termination
If an account is terminated, any active bonuses will be immediately cancelled. If the account is terminated due to a rule violation, the funds in the account may be forfeited.
Dispute Resolution
12.1 Complaints Process
If you have a complaint about any matter, please first report the issue through our 24/7 live chat support or by emailing [email protected]. We will make every effort to resolve the issue promptly.
12.2 Investigation Process
After receiving a complaint, 989bd will investigate and communicate a decision. The relevant account or transaction may be temporarily suspended during the investigation.
12.3 Final Decision
In the event of a dispute, 989bd's decision will be considered final; however, both parties may choose an alternative dispute resolution method by mutual agreement.
Tip: For any financial dispute, providing the relevant transaction date, amount, and other details when submitting a complaint will help reach a faster resolution.
Privacy Policy
13.1 Data Collection and Use
Details on how your personal information is collected, stored, and used can be found on our Privacy Policy page. By accepting these terms and conditions, you are also accepting our Privacy Policy.
13.2 Data Security
989bd uses SSL encryption and other security measures to protect your information. However, complete security on the internet cannot be guaranteed.
13.3 Sharing Information with Third Parties
Your personal information will not be sold or shared with third parties without your consent, except where required by legal obligation.
Terms & Conditions Changes
14.1 Right to Make Changes
989bd reserves the right to modify these terms and conditions at any time. For significant changes, players will be notified by email or a notice will be published on the platform.
14.2 Effective Date of Changes
Updated terms and conditions will take effect from the date of publication. Continued use of the platform after any changes will be taken to mean that you have agreed to the updated terms and conditions.
14.3 Review Recommendation
It is recommended that you read these terms and conditions regularly so that you stay informed of the latest changes. Check the "Last Updated" date at the top of the terms and conditions page.
Summary: These terms and conditions are designed to create a fair and transparent relationship between 989bd and its users. We believe that maintaining an honest and safe gaming environment is in everyone's interest.
Contact Us
If you have any questions about these terms and conditions, please contact our support team.
Live Chat Support 24/7 live chat support is available in Bengali. You will receive an immediate response to any issue.
Email Support [email protected]
Related Policies Privacy Policy → Responsible Gaming → Frequently Asked Questions (FAQ) →