989bd's commitment to responsible gaming
Enjoy a fun gaming experience while keeping yourself and your family safe — stay in control of your play with deposit limits, self-exclusion, and time-out tools.
Why is responsible gaming important?
Online gaming is a great source of entertainment — but it stays enjoyable only when played in a controlled and mindful way. 989bd believes every player has the right and responsibility to know their limits and play within them.
Responsible gaming means keeping gaming as a source of fun and entertainment, and never treating it as a source of income or a solution to financial problems. Set a fixed budget and time limit for each gaming session and stick to those limits.
At 989bd, we are committed to the wellbeing of all our players. That is why we have developed a number of effective self-help tools that give you full control over your gaming experience. Using these tools, you can decide for yourself when, how much, and how you play.
Core principles of responsible gaming
- Set limits and stick to them
- Never play to chase losses
- Take regular breaks
- Never play with borrowed money
- Play for entertainment only
- No one under 21 should play
Age limit
At 989bd, only those aged 21 or above may create an account and play games.
Our self-help tools
989bd provides these effective tools to keep your gaming experience safe and in control
Set a deposit limit
Set the maximum amount you can deposit per day, per week, or per month in advance. Set any amount starting from ৳300. Once a limit is reduced, it takes effect immediately.
Time-out feature
If you feel you need a break, temporarily suspend your account for a set period — up to 24 hours, 48 hours, or 7 days. During this time you will not be able to log in or make any transactions.
Self-exclusion
If you feel your gaming is getting out of control, apply for long-term self-exclusion. Your account can be kept fully inactive for anywhere from one month to five years. Apply through live chat.
Session time limit
Set a maximum duration for each gaming session. Once the set time is up, you will be automatically logged out. This reduces the risk of playing for extended periods without realising it.
Reality check notifications
You will be reminded at regular intervals how long you have been playing and how much you have spent. These notifications help keep you aware and alert.
Transaction and gaming history
View a detailed history of all your deposits, withdrawals, and gaming activity. This information is available from your account at any time to ensure transparency and help you track your own spending.
Warning signs of problematic gaming
If you notice any of the signs below, seek help right away — this is not weakness, it is courage
You are spending more money than your planned budget or playing again to chase losses.
You repeatedly fail to stop or limit your gaming, and cannot quit even when you want to.
You are neglecting relationships and responsibilities with family, friends, or at work because of gaming.
You are taking on debt to cover gaming costs or spending money you need for essentials on gaming.
You feel anxious, irritable, or restless when not playing — you cannot find peace of mind without gaming.
You are lying to or hiding from family or loved ones about how much you play or how long you spend gaming.
If even one of the above signs applies to you, contact 989bd's 24/7 live chat support without delay or use our self-exclusion tool. Asking for help is not a sign of weakness — it is proof of self-awareness.
How to use the tools
Activate these protection tools directly from your account settings
Set a deposit limit
After logging in, go to account settings and find the "Deposit Limit" section to set your preferred daily, weekly, or monthly limit. Reducing a limit takes effect immediately, but increasing a limit may take some time.
Enable time-out
If you want to take a short break, select "Time-Out" from account settings and choose your preferred duration. During this period your account will be inactive and no deposits or play will be possible.
Apply for self-exclusion
For a long-term break, contact our 24/7 live chat support and apply for self-exclusion. Our support team will assist you in Bengali with complete confidentiality. No promotional communications will be sent during self-exclusion.
Set session reminders
Go to the "Reality Check" option in account settings and choose how often you want to receive notifications. Each notification will show you a summary of your session time and total spending.
For adults only
The minimum age to create an account and play at 989bd is 21 years. We follow a strict verification process to protect minors. We urge parents and guardians to ensure that children and teenagers in your family are not able to use this platform. If any underage gaming is brought to our attention, we will take immediate action.
Contact us for help
You are not alone — 989bd is always here for you
24/7 Live Chat
Our Bengali-speaking support team is ready to help you at any time with any question. You will get an immediate response on gaming issues and anything else you need.
Email Support
Write to our support email to learn more or to apply for self-exclusion. We respond to all messages with complete confidentiality.
[email protected]Confidentiality guarantee
All communications related to responsible gaming are completely confidential. Keeping your information safe and secure is our primary responsibility.
Frequently Asked Questions
Answers to common questions about responsible gaming
Play responsibly and enjoy
Enjoy a safe gaming experience at 989bd — play cricket, slots, casino games, and much more
For players aged 21 and above only. Play responsibly.